Welcome to Mel’s Hair Affair!

We’re here to provide you with good hair at good prices. We believe in providing something for everyone, so we cater for both those who are into more expensive luxury units, or those who have much simpler needs. We have a wide variety of hair extensions, wigs, natural hair bundles and other accessories, so we’re sure you’ll find something of interest! Our primary operations are based in Ukraine and in the UK but we ship internationally too! We’re here to serve you one country at a time! We also offer cheaper drop-shipping options (locally & internationally) for most products so feel free to choose the shipping option that suits you best.
Feel free to contact us for more information.

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Privacy Policy

We value your privacy at Mel’s Hair Affair. The personal data that you provide us is encrypted and used strictly for order processing and to support your experience throughout the website. Information that you provide us includes personal details such as your name, email address, postal address, phone number etc. We may also use non personal information such as your location and IP address to pre-determine the shipping method that suits you best. We use a third party processor, PayPal, which processes payments on our behalf. You may read their privacy policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Cancellation & Refunds

You may cancel your order within the first 3 hours as long as your order has not yet been shipped. We will refund you via our primary payment method, Paypal. The refund amount will be less 2.8% + 0.30 GBP (PayPal transaction charges).

In the event that we accidentally send you the wrong product, you may send it back and we will send the correct item (we will cover all delivery expenses). In the event that you accidentally order the wrong product, you may send it back (undamaged, in full original packaging and not mishandled)  and we will send you the correct item but you have to cater for the extra costs of delivery.

If you opt for our Drop Shipping option, you are fully covered! Drop Shipping time varies (direct shipping from the manufacturer to you +/-3 weeks), so bear with us if packages take more than 3 weeks. We will refund you in full through our primary payment method, PayPal, if your package is lost in transit.

Shipping

Our primary shipping method for all items being sent directly from Mel’s Hair Affair (UK) is UK Royal mail. We use standard tracked shipping for both local and international orders. Local orders take a few days and international orders require more than one week. Shipping methods for Drop Shipped items vary from supplier to supplier but a tracking number is always provided so that you can keep track of your order. If you require faster shipping methods, feel free to include it in your “note” before you Check Out and if there is any need to top-up the flat rate shipping fee we will advise you and you can pay via PayPal.

For International orders, please take note of Customs Duty and other tariffs in your country before you order as some countries charge taxes (to be paid by receiver before collection) on most imports. We will NOT be responsible for Duty and Taxes charged in your country but we will do everything you need us to do in order to avoid buyer inconvenience prior to shipping.